Property Connections (Plumbing)

Gippsland Water's Property Connections Group can assist with the following property and plumbing/connection applications, including:

All fees listed are valid until 30 June 2011 and are regulated by the Essential Services Commission.

 

Request form for information specific to a property

A request form for information required on a property or site can be submitted to Gippsland Water prior to building or connection taking place.

Water and sewer information can be requested on the same form.

Information available from the Property Connections department includes:

  • asset location plans - sewer and water main plans indicate the location of Gippsland Water's sewer and water reticulation mains;
  • field note plans - detailed field note plans include size, depth and offset information of sewer and water reticulation mains; and
  • connection quotes can be prepared for the connection of water and/or sewer. Multi-tenement (units) and commercial developments require submission of site plans.

Please circle your request type on the Information Request Form.

Note: Please allow five working days for Information Requests to be processed. Quoting turnaround times vary from 5-10 working days. 

INFORMATION REQUEST FORM

Please be aware that enquiries about stormwater drain locations should be referred to your local council. 

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Building approval request 

An application for a building approval can be submitted to Gippsland Water prior to construction taking place. 

This process is to ensure structures are not located where they have the potential to cause damage or hinder access to our assets. It is important that we are provided with plans for proposed structures on properties within our region.

Applications can be made by:

  • fax to (03) 5174 5174
  • Gippsland Water Property Connections Po Box 348 Traralgon VIC 3844

Note: Please allow five working days for requests to be processed.

BUILDING APPROVAL REQUEST FORM

Please be aware that the approval request form must not be used where any structure is proposed over a Gippsland Water asset and/or easement.  The below Application to build over assets and/or easements must be completed and payment submitted.

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Applications to build over Gippsland Water’s assets and/or easements

Applications can be forwarded to Gippsland Water by either fax, mail or email.  Applications must be submitted with a detailed site plan indicating details of the proposed structure and it's location to the lot boundaries.  Clear measurements from all boundaries must be provided and footing information also included.  An application fee of $28.13 is applicable and this is non-refundable if your application is rejected.

Note: Please allow five working days for applications to be processed.

DOWNLOAD APPLICATION FORM

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Applications for pressures and flow information for private fire services

Pressure and Flow Information Applications can be forwarded to Gippsland Water by either fax, mail or email. Fees for Pressure and Flow Information Requests are $142.39.

Note: Please allow five working days for applications to be processed.

DOWNLOAD APPLICATION FORM 

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Water and wastewater connection applications

An application for consent to connect into Gippsland Water's water and/or sewerage reticulation systems must be made to Gippsland Water prior to connection or any underground drainage (sewer) works taking place.

It is recommended that a quote be obtained prior to making application.  You can contact us to confirm if standard connection fees (as listed below) apply to a single residential connection or use the request form for information specific to a property to obtain the connection quote.

Commercial/Industrial and/or multi-tenement development (such as units) MUST be quoted and will require the developer or representative to submit detailed site plans.  Quoting turnaround times vary from 5-10 working days.  A connection application for such developments will not be processed until the quote and connection conditions are received and accepted.

Water and wastewater connection applications can be made on the same form.

Applications can be made by:

  • fax to (03) 5174 5174 
  • mail to Gippsland Water Property Connections PO Box 348 Traralgon VIC 3844

Note: Water tappings, meter installations and pre-tapped (dry-tapped) connections must be carried out by Gippsland Water’s approved contractor/service provider.

Note: Wastewater connections/alterations are subject to a connection/alteration fee.  This fee is not for the completion of any works, it is for the issuing of a Plumbing Industry Commission (PIC) consent number.  All connection/alteration works are to be completed by a licensed pumber, details of the whom must be provided on the application.

DOWNLOAD APPLICATION FORM

Standard water connection - single pre-tapped property - meter installation fee $259.00

Standard wastewater connection - single residence with sewer point available - fee $113.75

Standard wastewater alteration - single residence connected to sewer requiring underground drain alteration (e.g. renovation/extension of house) - fee $42.16

Note: Please allow two working days for applications to be processed or 5-10 days if a quote must be prepared.

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Disconnection of services

A Disconnection of Services Notice must be submitted 2 working days prior to any disconnection work commencing (water and/or wastewater).

Water and wastewater disconnections can be notified on the same form.

Disconnection of Water Meters:

  • The removal of water meters must be undertaken by Gippsland Water staff or our approved contractor/service provider.  Removal of any water meter, without prior consent, is an offence under The Water Act 1989. 
  • Water service tappings/tees must be capped or removed from the water main, undertaken by our approved contractor/service provider. 
  • There are two options available for the removal of any domestic water service 20/25mm in size; 1) Disconnection undertaken in full by Gippsland Water contactor - fee $473.00 (additional costs will apply if the service is located under concrete/road or the like); or 2) Disconnection partially undertaken by licensed plumber (removal of meter and capping of main undertaken by Gippsland Water) - fee $108.00.
  • The same two options are available for the removal of any domestic meter 32/40/50mm in size; please contact Property Connections for fees and conditions.

Disconnection of wastewater service:

  • A PIC Consent number is required to be issued to the nominated plumber undertaking the cap and seal of the sewer connection point.  The consent number will be issued after submission of the notice to disconnect and payment of the sewer disconnection fee of $42.16.  The plumber must then submit an as laid drawing confirming the disconnection. 

DOWNLOAD APPLICATION FORM

Please be aware that failure to complete the above notice will result in the property owner continuing to receive an account for connected water and/or wastewater services. 

Applications can be made by:

  • fax to (03) 5174 5174 
  • mail to Gippsland Water Property Connections PO Box 348 Traralgon VIC 3844

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Information for plumbers

Technical advice and assistance is available at the Plumbing Industry Commission on 1800 015 129 or via a Design/Hydraulic Consultant.

Reporting of faults or sewer blockages can be directed to Gippsland Water on 1800 057 057.

General or Property Connections enquiries can be directed to Gippsland Water on 1800 066 401. 

Property Connections can assist you with connection applications, quotes, connection standards/requirements, issue of PIC consent numbers for approved sewer connections/alterations, and provide field notes of asset and connection locations.  

Below you can download Gippsland Water's Typical Meter and Fire Service Arrangement Drawings:

A3-34374 TYPICAL ARRANGEMENT WATER METER 20-25mm

A3-34375 TYPICAL ARRANGEMENT WATER METER 32-50mm

A3-34376 TYPICAL ARRANGEMENT DOMESTIC FIRE SPRINKLER & GENERAL

A3-34377 TYPICAL ARRANGEMENT WATER METER 80-150mm 

A3-34378 TYPICAL ARRANGEMENT FIRE SERVICE 50-150mm & GENERAL 

A2-34379 TYPICAL ARRANGEMENT TRIDENT SERVICE

Below you can download additional detailed information on Gippsland Water's tapping, property service installation, excavation and meter assembly requirements:

METER AND FIRE SERVICE INSTALLATION REQUIREMENTS

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Plumbers' as constructed (as laid) sewerage connection field notes

Property drainage plans (as laid plans) are available for most properties in Gippsland Water's region that are connected to sewer reticulation mains. These plans provide information on the location of private sewer drains within the property boundary. These plans are normally requested by plumbers rectifying sewer blockages and for customers planning extensions/renovations. These plans are available from Casey Services at www.caseyservices.com.au.
 
To obtain a copy of an existing as laid sewer plan of a properties internal sewer drains, the following application form must be faxed to Casey Services.
 

Plumbers are required to submit to Casey Services new as constructed field notes of private sewer drains within the property boundary. These should be submitted within five days of completion of work. A template with PIC number and property address will be provided by Gippsland Water at approval of connection, otherwise, please utilise the below template.

DOWNLOAD TEMPLATE 

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Sewer connection point cut-in by accredited pipelaying contractors

 
Sometimes an existing property may not be provided a sewer connection point to Gippsland Water's wastewater main.  Minor development (including some unit developments) may require the provision of additional sewer connection point(s).  In these cases the sewer connection point(s) must be cut-in by an Accredited Pipelaying Contractor (list above).  The pipelayer must submit a Form 3A with payment of an audit fee of $70.94 for each cut-in.
 
 

Applications can be made by:

  • fax to (03) 5174 5174 
  • mail to Gippsland Water Property Connections PO Box 348 Traralgon VIC 3844